- Jun 12, 2014
- 8,466
- 14,808
Founding Member
So last year I signed up for the inaugural rollout for $5. I knew it was about to renew so Saturday I went to cancel and it literally would not let me. It also wouldn't let me delete my payment info. I messaged them and told them to cancel before it charged me.....got hit for $107 today. I called and they said that they have a no cancellation policy once they take the money, and once it's taken they can "literally can't put it back". After some arguing they miraculously can credit me 30% back but not the whole amount. My only options were cancel and not have the service but pay full price or have the service but at 30% off. I'm really not happy. I never posted once in a year. I asked about why it ran me in circles cancelling online. "You can only cancel online in four states. It's buried in the terms of service."
Wtf.
Wtf.