- Jun 11, 2014
- 11,023
- 12,243
Founding Member
I have a Toshiba Satellite C-55 laptop. I use Chrome for my everyday browser. This morning I had three pages loaded. When I tried to disconnect the page I was viewing, the computer failed to respond to the mouse curser. I could navigate the curser with the touchpad but when I would tap the pad to issue a command, I could see either a link, icon, or cell respond by a contact "ghosting" but otherwise got no reaction from the computer. Placing the curser on a command and punching the enter key offered a likewise non-response. I did a hard reboot and the computer went through the startup processes very slowly and once open the computer was in the same unresponsive state. I did a second hard reboot after this time removing the battery and the power cord. After waiting a few minutes for the bad spirits to hopefully leave, I started it up again. Once open this time I managed to open, update, and run Malwarebytes which found 0 infections. I then successfully ran CCleaner checking the registry (0 errors) and running the cleaner and dumping my internet cache. Once done I then attempted to open both Chrome and IE to the same response. I then tried all programs and no response. I hardbooted again. Nothing. I do know that peculiar to this model, the F5 key actually acts as a toggle that ables/disables the pointer rather than performing the refresh function. I found this out one day after hitting it by mistake and thought the computer was on the fritz. Anybody got any ideas?