- Jun 13, 2014
- 401
- 470
Founding Member
I hope this is true... ~~
Re: SEC Network
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Options
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‎06-16-2014 05:00 PM
Please take this for what its worth - I talked with a Comcast employee on their chat line earlier asking them about sec network ,The Comcast person was Jeian , my name on my account is lewis . I hope what she says is true , but take this for what its worth.
Jeian: I hope you are having a great day!
LEWIS_: always
Jeian: Thank you for providing that information.
Jeian: As I understand , we are to check the Sec network , is that correct ?
LEWIS_: to see if it will be offered in August. Sec network is a new popular channel starting in august for southeastern confernce college football fans
LEWIS_: At & T and dish have announced they will offer. Comcast will lose alot of folks if they dont offer. .
Jeian: Thank you for providing that information.
Jeian: Would you mind waiting for a couple of minutes while I research that for you?
LEWIS_: dont mine , just hope comcast offers it or are still considering it
Jeian: Thank you for providing that information.
Jeian: Thank you for patiently waiting.
Jeian: Upon checking , the said sec network is still in process for the sports entertainment package ( $9.95) per month
Jeian: As resolution I created a ticket for the earlier resolution for the sec offer
LEWIS_: what does a ticket mean
LEWIS_: also the sports package is 5.95 now does that mean price increase?
Jeian: The ticket is created as a reference of what our valued customer needs and need to set on the accounts
Jeian: As i can see , the price will depend on the last offered price
LEWIS_: so 9.95 is the offered price? and Comcast--Will OFFER SEC NETWORK?
Jeian: If your current offered price is 5.95 it will remain 5.95 after adding the sec package
Jeian: Also a notification on the upgrade will be sent on your email
LEWIS_: so comcast is going to offer sec network for sure? when will they make announcement ?
Jeian: Also a call is set for the request/update on the sec network within 24 48 hours .
Jeian: Upon checking yes , it will be available but still need few more announcement
LEWIS_: does that mean a announcement will be made in the next 48 hours to news media . This is a big deal.
Jeian: Thst is correct
Jeian: This is done to make sure that we able to provide correct information on the upcomming promotions
LEWIS_: how long will i pay the 595 until it goes up to 995
Jeian: It will stay on $ 5.95
LEWIS_: ok thank u for your help
Jeian: You are most welcome.
Jeian: I really appreciate working with you today. Is there anything else that I can assist you with? I am more than glad to help you out further.
LEWIS_: they just need to hurry up and announce , i hear a lot of folks have already left comcast , because it hasnt been offered yet.
Jeian: Thank you for choosing Comcast, the Home of the Fastest Internet Connection. If you need assistance in the future, please do not hesitate to contact us through 1-800-XFINITY (1-800-934-6489).We appreciate your business with us! Enjoy the rest of the week, and please click the EXIT CHAT" "Thank you and God bless!
End of chat folks , hope its true
Re: SEC Network
.
Options
....
‎06-16-2014 05:00 PM
Please take this for what its worth - I talked with a Comcast employee on their chat line earlier asking them about sec network ,The Comcast person was Jeian , my name on my account is lewis . I hope what she says is true , but take this for what its worth.
Jeian: I hope you are having a great day!
LEWIS_: always
Jeian: Thank you for providing that information.
Jeian: As I understand , we are to check the Sec network , is that correct ?
LEWIS_: to see if it will be offered in August. Sec network is a new popular channel starting in august for southeastern confernce college football fans
LEWIS_: At & T and dish have announced they will offer. Comcast will lose alot of folks if they dont offer. .
Jeian: Thank you for providing that information.
Jeian: Would you mind waiting for a couple of minutes while I research that for you?
LEWIS_: dont mine , just hope comcast offers it or are still considering it
Jeian: Thank you for providing that information.
Jeian: Thank you for patiently waiting.
Jeian: Upon checking , the said sec network is still in process for the sports entertainment package ( $9.95) per month
Jeian: As resolution I created a ticket for the earlier resolution for the sec offer
LEWIS_: what does a ticket mean
LEWIS_: also the sports package is 5.95 now does that mean price increase?
Jeian: The ticket is created as a reference of what our valued customer needs and need to set on the accounts
Jeian: As i can see , the price will depend on the last offered price
LEWIS_: so 9.95 is the offered price? and Comcast--Will OFFER SEC NETWORK?
Jeian: If your current offered price is 5.95 it will remain 5.95 after adding the sec package
Jeian: Also a notification on the upgrade will be sent on your email
LEWIS_: so comcast is going to offer sec network for sure? when will they make announcement ?
Jeian: Also a call is set for the request/update on the sec network within 24 48 hours .
Jeian: Upon checking yes , it will be available but still need few more announcement
LEWIS_: does that mean a announcement will be made in the next 48 hours to news media . This is a big deal.
Jeian: Thst is correct
Jeian: This is done to make sure that we able to provide correct information on the upcomming promotions
LEWIS_: how long will i pay the 595 until it goes up to 995
Jeian: It will stay on $ 5.95
LEWIS_: ok thank u for your help
Jeian: You are most welcome.
Jeian: I really appreciate working with you today. Is there anything else that I can assist you with? I am more than glad to help you out further.
LEWIS_: they just need to hurry up and announce , i hear a lot of folks have already left comcast , because it hasnt been offered yet.
Jeian: Thank you for choosing Comcast, the Home of the Fastest Internet Connection. If you need assistance in the future, please do not hesitate to contact us through 1-800-XFINITY (1-800-934-6489).We appreciate your business with us! Enjoy the rest of the week, and please click the EXIT CHAT" "Thank you and God bless!
End of chat folks , hope its true
